INFORMATION FOR TENANTS

FINDING A PROPERTY

Our personnel are specially trained and equipped to assist Tenants to find properties to rent that will meet their needs. We maintain a database of properties available to rent and of prospective Tenants and their requirements. As properties become available, our first action is to contact waiting Tenants on the database, whose requirements match the property.  Typically, properties to rent become available about two months before occupancy date, so where possible it is advisable to start looking early.

VIEWINGS

Having identified a potentially suitable property, we will arrange a viewing. This will be at a time to suit you, subject to existing committments, the Landlord or the current tenants availability. All viewings will be accompanied by a member of staff, who will be able to provide immediate advice and answer any questions you may have.

OFFER / APPLICATION

Having decided on a property, you will need to complete a written application form. At this time any details or requirements can be provisionally agreed, such as occupancy date, duration of the letting, etc.

On application, a Reservation Deposit will be required. Assuming the rental proceeds, this will be deducted from the Fees due before occupation as outlined on the enclosed sheet. If your application is declined it will be refunded less any administration fees for credit checks etc. It will however not be refunded if you decide not to proceed for any reason, or if the tenancy fails to proceed due to incomplete or inaccurate information provided in the tenancy application.

REFERENCES

We will take references on behalf of the Landlord. Normally these will include your employer, any former landlord and a character reference. In addition a credit check will be undertaken.

Where a Tenant is unable to meet the required income or credit checks, the Tenant

may have a Guarantor agree to underwrite any rent liabilities.

RENT

Rents are normally quoted on a calendar month basis. In addition, the Tenant is usually responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs.

Rents are payable by standing order (unless alternative arrangements are agreed in

advance) to our Company bank account monthly in advance, with the first month's rent due before taking occupation of the premises.

DEPOSIT

A deposit (or 'bond') is required prior to occupation. This is normally equal to one month's rent, but may be more. Where we are managing the property, this is held by ourselves as stakeholders in a client account until the end of the tenancy. Where we are not managing the property it will be passed over to the Landlord.

The deposit is held to cover any breakages, damage, or other tenant liabilities. Where we are managing, at the end of the tenancy we will check the property in the presence of the Tenant and assess any damages and deductions due.

Please note that the deposit cannot be used by the Tenant to cover rent.

ADMINISTRATION / AGENCY FEES

Fees are due to this company prior to the start of the tenancy to cover the Tenant's share of administration costs, these include the preparation of the tenancy agreement and any legal notices, referencing and credits checks, inventory, check-in and check-out.

SUMMARY  OF OUR  FEES

•  £250 reservation deposit is required to secure the property for up to a maximum of 4 weeks while we obtain the various references required.

Please note that it is non-refundable if you change your mind about renting the property but will be refunded, less any costs already incurred by us, if your application is declined.

• A deposit, which will normally be equivalent to one month’s rent – payable with the first months rent. This is held for the duration of your occupation.

• £150 Administration / Agency Fee per agreement. 

• £75 per person to cover referencing & credit checks. 

• Rent for the property – 1 month in advance.